Setup Mail Print

  • 0

This page refers to the use of Mail Portal

Mail Portal is your one-stop mail administration, webmail, contacts and calendaring gateway.

How do I access Mail Portal?
  • You can access Mail Portal at https://mail.gatdns.com from a web-browser.
  • If you have a dedicated email server with us, you Mail Portal URL is white labeled. Moslty, mail.yourdomain.com.
What is Mail Portal?

Mail Portal is your one-stop mail administration, webmail, contacts and calendaring gateway where both administrators (DomainAdmin) and email account users (MailUser) can log in to access services. (Masteradmin will be provided in case of dedicated email server)

As a MasterAdmin (all dedicated servers) you can add domains, aliases, forwarders, sender addresses, domain aliases, relay domains, set up automatic migration, create accounts of different permission levels such as MasterAdmin, DomainAdmin & MailUser, view usage statistics and fine tune many other settings and features (including updating password and enabling 2FA).

As a DomainAdmin you can add domains, create email accounts (MailUser), aliases, forwarders, sender addresses, domain aliases, relay domains, set up automatic migration and fine tune many other settings and features (including updating password and enabling 2FA).

As a MailUser you can add addressbooks (CardDAV), calendars (CalDAV), server-side sieve (message) filters, vacation auto-responder, access webmails and fine tune many other settings and features (including updating password and enabling 2FA).

Mail Portal


Add domain

Step 1. From the menu bar, select > Domains > New domain

Add Domain Name

Step 2. In the Add domain window, enter the following details:

  • Domain name: your domain name

Add Domain Name

Step 3. Press the Create button

Step 4. Your domain is now added, pending DNS TXT based verification.

Verifying domain

To verify domain, log in to your DNS manager (usually at domain registrar) and create a new DNS TXT record for your domain with value corresponding to the above generated verification code.

TXT Verification

Once the record has been added, please wait for it to propagate (may take up to 24-48 hours depending on your previous record’s TTL) after which the system would automatically detect the change and verify the domain.

Domain Verification Completed

Add email account (MailUser)

Step 1. From the menu bar, select > Accounts > New account

Add Mail Account

Step 2. In the Add account window, enter the following details:

  • Permission level: select MailUser
  • Username (email address): your email address
  • Password: your password (Minimum 12 Characters)
  • Confirm password: repeat your password
  • Enabled: toggle ON position (default)
  • API access: toggle ON position (default)
  • Recovery email: another email address at which you can receive password reset emails
  • Language: select language (only English is supported at this time)
  • Storage quota: enter storage quota value in MB

Complete Adding Account

Step 3. Press the Create button

Step 4. Your account is now added


Access webmail, contacts, calendars

Logout as admin and login as a MailUser (with email ID & password) in Mail Portal. Webmail, contacts, calendars, sieve-filtering & auto-responder can be found here.

Access webmail, contacts, calendars


Was this answer helpful?

« Back

Powered by WHMCompleteSolution